SERVICE & SUPPORT
Service & support
Strength you can trust. We back every attachment we ship. Warranty claims, spare parts, on-site service. Whatever it takes to keep your machine working.
Warranty terms
Registration is required to activate the warranty; there is no registration deadline and your invoice remains proof of purchase. Buckets carry 12 months from registration for both brands. Other product tiers run up to 5 years on GORE and up to 3 years on AWA. Covered: a fault from the build and a flaw in the material. Not covered: ordinary wear.
Register or read the termsSpare parts
Genuine GORE and AWA parts on the shelf in Saltsjö-Boo. Ships next business day for in-stock items. Wear plates, hoses, bushings, teeth, pins, we stock the lot.
Order partsField service
On-site install, repair, and maintenance across Sweden and key European markets. Our techs have wrench time on this gear, they know what fails and why.
Request serviceTechnical support
Tell us your machine make, model, and hitch standard. We match the right attachment to your excavator class. No guessing, no wrong parts.
Get expert advicePROCESS
How it works
Contact us
Email or call with your order number and what has gone wrong.
Assessment
Our team reviews and comes back with a fix.
Resolution
Parts ship, service is booked, or the warranty claim is processed.
Follow up
We confirm you are back at full capacity. No loose ends.
Get help getting the right fit
Mon–Fri 07:00–19:00. Real specialists, no call centre.