FAQS
Frequently asked questions
Quick answers on delivery, warranty, payment, returns, and bulk pricing. Can't find what you're looking for? Contact us.
Two Australian brands, exclusive in Europe. GORE Engineering — premium, Hardox 500, up to 5-year warranty. AWA — Hardox 400/500, 2-year warranty, Europe's lowest attachment prices.
AWA: 2-year warranty. GORE Engineering: up to 5 years, covering defects, manufacturing faults, and premature wear. Register your product after purchase to activate.
Across Europe, shipped from Saltsjö-Boo, Stockholm. Standard delivery 2–5 business days. Non-EU European countries on request — contact us for a quote.
2–5 business days across Sweden, depending on destination. Tracking on every shipment.
Visa, Mastercard, Swish, Trustly via Svea Ekonomi. Invoice payment available for registered businesses (Företag).
Yes. 30-day return on unused products in original packaging. Warranty claims handled separately — contact us with your order number and product details.
Yes. 5+ units or fleet-wide equipping: contact us for volume pricing. We supply construction fleets and rental companies across Europe.
AWA: standard-duty daily work, lowest price. GORE: severe-duty work — harder steel, longer warranty, tighter tolerances. If your application involves rock, demolition, or extreme wear, go GORE. For general construction and utility, AWA pays off fast.