Attachment Warehouse Europe. Effective from 2026-08-21. Version 2026-9.
The authoritative terms are the Swedish "Köpvillkor" at attachmentwarehouse.eu/sv/kopvillkor. If anything here differs from the Swedish text, the Swedish text governs. This English summary is provided for convenience only.
How these terms are structured
The terms have two parts. Part 1 applies when you buy as a consumer. Part 2, the General Conditions for business customers, applies when you buy as a business (in the course of a trade or profession, for example when you give an organisation number, buy through a business account, or sign a purchase agreement with our representative).
If you are a consumer, mandatory consumer law and Part 1 apply, and nothing in Part 2 reduces the rights you have by law. If you are a business, Part 2 applies in full.
Who you are buying from
The seller and contracting party is Macaa Entreprenad AB, trading as Attachment Warehouse Europe. Company reg. no. 559066-5104, VAT no. SE559066510401, Snickarvägen 14, 132 38 Saltsjö-Boo, Sweden. Registered office: Stockholm.
Contact: [email protected] · quotes and invoices: [email protected] · phone +46 10 520 04 68 (Mon to Fri 07:00 to 17:00 CET). In these terms Macaa Entreprenad AB is called "we", "us" and "Attachment Warehouse Europe". You, the buyer, are called "you", "customer" or "buyer".
Part 1
Consumer purchases
This part applies when you buy as a consumer, that is a natural person buying mainly for purposes outside a trade or profession. It restates your main rights in plain language. Your mandatory rights under Swedish consumer law always apply, even where this text is shorter.
1. Your rights as a consumer
As a consumer you are protected by the Swedish Consumer Sales Act (konsumentköplagen 2022:260) and, for distance purchases, the Distance Contracts Act (distansavtalslagen 2005:59). These rights cannot be signed away. Where a clause in Part 2 would give you less than the law, the law applies instead.
2. Ordering and the contract
You place an order in the checkout, or you accept a quote from our representative. A binding contract arises when we send the order confirmation to your email, or, for a quote, when you accept it (by electronic signature or by confirming in writing). If you receive no order confirmation, the order has not gone through, so contact us. We may correct obvious pricing or typing errors before dispatch, and decline an order if a product is sold out or we cannot verify payment.
3. Prices and payment
Prices to consumers are shown including VAT (currently 25% in Sweden). The checkout always shows the final price you pay, with shipping shown separately. You can pay by card or Klarna, and by bank transfer for larger orders. We never store full card numbers.
4. Delivery and risk
We ship from our warehouse in Saltsjö-Boo, normally within 24 to 48 hours on business days, with delivery usually in 2 to 5 working days. The risk for the goods passes to you when you or your agent have received them. Check the goods on receipt. Note any visible transport damage on the carrier waybill before you sign and contact us within 7 days. Shipping within Sweden is free, wear parts ship free to every country we deliver to, and other shipping is shown in the checkout before you pay.
5. Right of withdrawal (14 days)
For a distance purchase you have a 14-day right of withdrawal under the Distance Contracts Act. The period runs from the day you receive the goods. Withdraw by emailing [email protected] within 14 days with your order number, or use the standard form from the Swedish Consumer Agency (Konsumentverket).
After you withdraw, return the goods within 14 days in essentially unchanged condition. You may handle and inspect them as you would in a shop, but you are liable for any reduced value from use beyond that. You pay the return shipping unless we agree otherwise. We refund what you paid, including standard shipping, within 14 days of receiving the goods or your proof of return, using the same payment method as at purchase. The right of withdrawal does not apply to goods made or adapted specially to your requirements, for example buckets made to order or custom hitches.
6. Complaints and faults
You have three years to claim for an original fault under the Consumer Sales Act. Report the fault within a reasonable time from when you discovered it; a fault reported within two months always counts as reported in time. For a fault you are entitled to a repair, a replacement, a price reduction, or to cancel the purchase, as the law provides. Report a fault to [email protected] with your order number, a description, and photos.
7. Warranty
GORE and AWA products carry a voluntary tiered manufacturer warranty in addition to your legal rights. The current warranty periods and conditions, and the one-time registration that activates the warranty, are published on our warranty page at attachmentwarehouse.eu/warranty. The warranty is additional to the law and does not reduce your mandatory consumer rights.
8. Pre-orders and deposits
Some products are sold as pre-orders before they are in stock. You pay a 10% deposit when placing the pre-order and the remaining 90% when the entire order is dispatched. For new pre-orders only, you may give separate, express consent at purchase to one single charge of one remaining balance. The consent states the exact maximum gross amount and currency. Stripe stores full card details. We retain only Stripe's payment-method reference and consent evidence, solely for that pre-order. When the entire order has been marked as shipped, we make exactly one automatic charge attempt, and you receive an email that the order has been dispatched. You may cancel until dispatch and receive a full refund of the deposit and any balance already collected. Any amount above the approved maximum requires fresh consent. If SCA is required or the charge fails, we make no further automatic attempts and send a secure payment link with instructions for completing the payment. Without separate consent, the balance is paid by card, secure payment link, or invoice as agreed. The estimated delivery time is not a guaranteed date. If delivery is materially delayed, we contact you and you may cancel for a refund of everything paid.
9. If we do not agree
Contact us first and we will try to solve it. As a consumer you may refer a dispute to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), Box 174, 101 23 Stockholm, arn.se, whose recommendations we follow, or find current cross-border redress information at https://consumer-redress.ec.europa.eu/. The former EU ODR platform was discontinued on 20 July 2025. You always have the right to bring proceedings before the court in your own home locality. Swedish law applies.
10. Personal data
We process your personal data under the GDPR and Swedish data-protection law, as set out in our privacy policy at attachmentwarehouse.eu. Data-protection questions: [email protected].
Part 2
General Conditions for business customers
This is a plain-language summary of the General Conditions that apply between us and business customers (buyers acting in the course of a trade or profession). They are inspired by the machinery-industry standard conditions and adapted to attachments. The authoritative wording is the Swedish "Del 2" on the Swedish page.
§1 Application
These General Conditions apply to sales to business customers unless otherwise agreed in writing. They take precedence over the buyer's own purchasing terms. For consumers, mandatory consumer law and Part 1 apply instead. Any deviation from these conditions must be agreed in writing to be valid. If a single clause is invalid, the rest remain in force.
§2 Order and binding contract
For a webshop order, a binding contract arises when we send the order confirmation. For a quote, the quote is valid for 30 days from its date unless stated otherwise; the buyer is bound when the buyer accepts (electronic signature, written confirmation, or payment), and we are bound once we have confirmed the order or 14 days have passed from our order acknowledgement without objection. If our confirmation adds to, limits, or qualifies the order and the buyer does not accept the change, the buyer must tell us within two weeks; otherwise the contract is formed on our confirmation.
§3 Price and taxes
Prices to businesses are stated excluding VAT; VAT is added at the applicable rate (currently 25% in Sweden), or the reverse-charge rules apply for valid EU VAT numbers. On top of the agreed price the buyer pays any taxes, duties or public charges applicable on the delivery day. Prices in a quote are fixed during its validity period.
§4 Product requirements and information
At delivery the goods meet the requirements that apply to them under law and the specifications referred to in the contract. We provide the technical main data and the operating, safety and maintenance instructions no later than at delivery. Details in catalogues, images, price lists and similar are approximate unless the contract expressly refers to them. If a binding requirement changes after the contract but before delivery in a way we could not reasonably foresee and it affects our cost, the price is renegotiated.
§5 Design changes
We may make minor design changes that improve the product before delivery without notice and without changing the price. If we realise a change is a material inconvenience to the buyer, we tell the buyer; if the buyer shows it is a material inconvenience, the buyer may cancel that part of the contract, and no other remedy applies for the change. The buyer has no right to have later specification changes fitted to an already ordered product.
§6 Delivery and delivery time
Goods are sold Ex Works as adapted to our shipping model: shipping within Sweden is free, wear parts ship free to every country we deliver to, and other regions carry the flat shipping shown in the checkout or quote, with free shipping above a stated value. The current rates are on attachmentwarehouse.eu. Delivery time runs from the day the contract is concluded; if no delivery day is set, we deliver within a reasonable time.
§7 Notice of delay
If either party expects to be delayed in delivering or receiving the goods, that party must notify the other in writing without delay and state when delivery or receipt is expected.
§8 Extension of the delivery time
The delivery time is extended by a reasonable period if the delay is caused by the buyer's act or omission, by a change under §4, or by a force-majeure event under §19.
§9 Delay and cancellation
If we are delayed, we notify the buyer without delay as set out in §7. In the event of a material delay the buyer may set a final reasonable additional deadline of at least two weeks in writing. If we do not deliver within that deadline, for reasons the buyer is not responsible for, the buyer may cancel the contract in writing for the part of the goods not delivered. On such cancellation we refund what has been paid for the cancelled part. Beyond that refund the buyer is not entitled to liquidated damages, a price reduction or damages on account of the delay, unless we have acted with gross negligence.
§10 Buyer's delay in taking delivery, and cancellation fee
If the buyer fails to take delivery on the agreed day for a reason other than force majeure, the buyer must still make any payment that was made conditional on delivery, as if the goods had been delivered. We take reasonable care of the goods for the buyer's account, including keeping them insured at the buyer's cost. If the buyer still fails to take delivery within the agreed time despite our written demand, we may cancel the contract in writing and charge a cancellation fee of 7.5% of the price for the part not taken.
§11 Payment
Payment depends on the channel: a webshop order is paid at order; a quote or invoice sale is paid as agreed, with payment due seven days after delivery for approved business customers after a credit check; a pre-order requires a 10% deposit at order and the remaining 90% when the entire order is dispatched. For a new pre-order only, the buyer may give separate, express consent at purchase under version preorder-auto-balance-2026-08-v2 to one single charge of one remaining balance. The consent binds the exact maximum gross amount and currency. Stripe stores full card details. We retain only Stripe's payment-method reference and the buyer's consent evidence, solely for that pre-order. When the entire order has been marked as shipped, we make exactly one automatic charge attempt, and the buyer receives an email that the order has been dispatched. The buyer may cancel until dispatch and receive a full refund of the deposit and any collected balance. A higher amount requires fresh consent. If SCA is required or the charge fails, we make no further automatic attempts and send a secure payment link with instructions for completing the payment. Invoices are paid to bankgiro 685-3204 using the stated OCR reference, or from abroad using BIC ESSESESSXXX (SEB). Unless otherwise agreed, full payment is due no later than seven days after delivery.
§12 Interest on late payment
On late payment we charge interest under the Swedish Interest Act (räntelagen 1975:635), the reference rate plus 8 percentage points, together with the statutory reminder fee and any debt-collection fee. Unpaid amounts may be passed to debt collection and the Swedish Enforcement Authority.
§13 Retention of title and right of repossession
The goods remain our property until the buyer has met all its obligations under the contract, including any interest and fees. We reserve the right to repossess the goods until then. Before full payment the buyer may not sell, pledge, modify or otherwise dispose of the goods in a way that jeopardises our right, and must keep them in good condition and insured as we require. If the goods are subject to attachment or another enforcement measure, the buyer must show the purchase agreement, explain our ownership, and notify us in writing at once.
§14 Warranty
GORE and AWA products carry the manufacturer warranty published on our warranty page at attachmentwarehouse.eu/warranty; that page states the current tiers and conditions. The warranty requires the one-time registration described there, and the invoice is the proof of purchase. We give a written warranty undertaking at the time of purchase. The warranty is additional to any mandatory rights.
§15 Complaints
Business purchases are governed by the Swedish Sale of Goods Act (köplagen 1990:931). The buyer inspects the goods on receipt and gives written notice of a fault within a reasonable time from when it discovered or should have discovered it, and at the latest within two years, to [email protected] with the order number and a description. The buyer gives us a reasonable opportunity to establish the nature and cause of the fault and, where we are to repair, makes the goods available to us promptly.
§16 Remedying of faults
After a valid complaint we remedy the fault at our cost without unreasonable delay during our normal working hours, either by repairing the faulty part or by supplying an equivalent part in new condition in exchange for it. What counts as "without unreasonable delay" is judged mainly by the nature and extent of the fault, the difficulty of establishing it, the buyer's need for the goods, and the availability of parts and workshop capacity. Where the fault is minor or the buyer can fit the replacement part itself and both parties agree, we discharge our obligation by supplying a new or repaired part; the buyer returns the faulty part promptly at lowest transport cost, at our cost if the fault is covered by warranty. The buyer bears our transport or travel cost to and from our nearest service point for the first visit; from the second visit in the same case we bear it. If we fail to remedy within a reasonable time, or the fault remains after repeated attempts, the buyer may, after written notice, remedy it at our cost or claim a price reduction matching the fault. If a remaining fault is material, the buyer may cancel for the faulty part, or for the whole contract where the faulty part is so connected to the rest that partial performance would be a material inconvenience. The buyer may not cancel during the repair period if we have provided an equivalent replacement.
§17 Limitation of liability
Our total liability for a single order is limited to the value of that order. We are not liable for indirect or consequential loss, for example loss of production, lost profit, lost contracts, downtime, data loss or reputational damage, except where we have been grossly negligent. Our liability does not cover faults caused by the wrong machine class, the wrong hitch, incorrect hydraulic settings, poor maintenance, unauthorised modification or repair, or normal wear and tear. For wear parts and consumables (such as teeth, cutting edges, chisels, bushings, pins, hoses, seals, filters and similar) our liability covers only their normal service life. A test or fault diagnosis requested by the buyer is free if it reveals a fault we are responsible for; otherwise the buyer bears the cost.
§18 Product use and safety
Our attachments are professional equipment. The buyer is responsible for choosing the right size and attachment for its machine class and weight, using the right hitch and fitting the attachment properly, setting the correct hydraulic pressure, flow and torque per the specification, and following the machine maker's and the attachment's instructions and applicable workplace-safety rules. If you are unsure what suits your machine, contact us before you buy.
§19 Force majeure
Neither party is liable for delay or non-performance caused by events beyond its reasonable control, for example war, strike, pandemic, transport disruption, raw-material shortage, supplier failure, government action, fire or natural disaster. The affected obligations are suspended while the event lasts, provided the party notifies the other in writing without delay. If the event lasts longer than 60 days, either party may cancel the affected part, and we refund what was paid for the part not delivered; no other remedy then applies.
§20 Intellectual property
All content on the Site and the GORE and AWA trademarks belong to us or our licensors. The buyer may view and print pages for internal business use. Commercial reuse, copying or publication requires our written permission.
§21 Personal data
We process personal data under the GDPR and Swedish data-protection law, as set out in our privacy policy at attachmentwarehouse.eu. Data-protection questions: [email protected].
§22 Changes to the conditions
We may update these conditions when the business or the law changes. For any given order the version published when the order was placed or the purchase agreement was signed applies. The latest version is always on attachmentwarehouse.eu.
§23 Disputes and governing law
These conditions and purchases under them are governed by Swedish law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The parties first try to resolve a dispute through direct negotiation. If that fails, the dispute is settled by Stockholm District Court (Stockholms tingsrätt) as court of first instance. This does not prevent either party from bringing an action for a clear and due claim, or for repossession, before a court or enforcement authority.
Contact
Attachment Warehouse Europe (Macaa Entreprenad AB), Snickarvägen 14, 132 38 Saltsjö-Boo, Sweden. General and orders: [email protected] · quotes and invoices: [email protected] · data protection: [email protected] · phone +46 10 520 04 68 (Mon to Fri 07:00 to 17:00 CET).
This is a draft for internal review and for review by a lawyer. It is not final legal advice. Individual clauses, especially the limitation of liability, retention of title, and the consumer clauses, should be checked by a lawyer before the terms are used in the e-signed purchase agreement and on the Site. In case of any conflict between language versions, the Swedish version governs.