Attachment Warehouse Europe. Effective from 2026-10-10. Version 2026-14. Replaces version 2026-13. Changed on 2026-10-10: one freight rule (free delivery to a mainland address we serve under 1,000 kg chargeable weight, wear parts free, islands, remote postcodes and 1,000 kg and over quoted); a consumer takes the risk on receipt and a business delivery we have included is DAP; the payment methods match the checkout; the warranty table is updated and the voluntary warranty starts when the product is registered in the customer portal; a fair claim brings an equivalent unit within 5 working days; transit damage is notified within 5 working days; the fit guarantee survives fitting; pre-orders with a deposit are withdrawn. Version 2026-14 governs orders and contracts placed from 2026-10-10. Earlier orders follow the version that applied when they were placed.
This English text is a full translation of the Swedish terms of purchase (Köpvillkor) at attachmentwarehouse.eu/sv/kopvillkor, not a summary. If the English and Swedish texts differ, Swedish governs a business contract. Mandatory consumer law in the buyer’s country governs a consumer contract.
Who you buy from
The seller is Macaa Entreprenad AB, trading as Attachment Warehouse Europe, organisation number 559066-5104, VAT SE559066510401, Snickarvägen 14, 132 38 Saltsjö-Boo, Sweden. Registered office: Stockholm. These terms apply to an order on attachmentwarehouse.eu and to a contract made by quote and a signed purchase agreement. Contact: ove@attachmentwarehouse.eu, +46 10 520 04 68, Monday to Friday 07:00 to 19:00.
Part 1 applies when you buy as a consumer. Part 2 applies when you buy in the course of a business. Nothing in Part 2 reduces a right you have as a consumer.
Part 1
Consumer purchases
You are protected by the Consumer Sales Act (2022:260) and, for a distance contract, the Distance Contracts Act (2005:59). Those rights cannot be contracted away.
A binding contract is made when we email the order confirmation with these terms attached, or when you accept a quote to which these terms were attached. The confirmation states the version. Placing the order is the request. The confirmation, with the terms, is the acceptance. If no confirmation arrives, the order has not been placed. We may correct an obvious price or typing error before dispatch, and we may decline an order if the goods are gone or the payment cannot be verified. A consumer is shown these terms before paying. A business buyer who proceeds after receiving them, by paying, by signing, or by taking delivery, is bound by them.
Prices on the product page are excluding VAT, with the rate shown beside them. Checkout shows the total including VAT, and the freight, before you pay. Private buyers always see the price including VAT beside it, and pay the total including VAT shown at checkout. You pay by the methods the checkout offers for your country: Visa, Mastercard, American Express, PayPal, Klarna, Billie, Apple Pay, Google Pay, bank transfer or SEPA. Stripe processes the card. We do not store the full card number.
In-stock goods leave Saltsjö-Boo the next working day. Delivery to a mainland address we serve is included when the chargeable weight is under 1,000 kg. Wear parts ship free to every country we deliver to. Islands, overseas territories, remote postcodes, and a consignment of 1,000 kg or more, are quoted before you pay. Times on the shipping page are carrier estimates, not a guaranteed day. If nothing else is agreed we deliver within 30 days. Risk passes to you when you, or someone you have named, receive the goods.
You have 14 days from the day you receive the goods to decide. Email ove@attachmentwarehouse.eu with the order number. No return number is required for that notice. To receive a refund the attachment must come back unused, unmounted, with no hydraulic fluid run through it, and in the original packaging. That is the condition of the refund. The model withdrawal form is on our returns page.
If the attachment has been mounted on an excavator, connected to hoses, had hydraulic fluid run through it, or used to complete work, no refund of the price is payable at all. The loss in value is the full price. This applies inside the 14 days and outside them. The right to send the notice remains. The money does not, once the attachment has been put to work.
You pay the return freight unless we agree otherwise, or unless the goods are defective or the wrong item. We refund what is payable, including the least expensive standard delivery we offered where a refund of the price is due, within 14 days of receiving the goods or proof of posting, by the same method. Withdrawal does not apply to goods made or adapted to your specification.
The voluntary 30-day window is the same rule, not a second chance after use. It covers unused, unmounted catalogue goods in the original packaging, with no hydraulic fluid run through them. Ask us for a return number. You pay the return freight. Once it has been mounted, connected or used to complete work, nothing is payable under this window either. A defect, or the wrong item, comes back at our cost.
You have a three-year right to complain of an original fault. A complaint within two months of discovery is always in time. Email ove@attachmentwarehouse.eu with the order number, a description and photographs.
The voluntary manufacturer warranty is additional. GORE auger drive, 5 years. AWA auger drive, 3 years. Hydraulic equipment, 2 years. Buckets, tree shears, log splitters, auger bits and other wear-category items, 12 months. Attachments without hydraulics, such as hitches, pallet forks, rippers, grading beams and asphalt cutters, 12 months. It starts when you register the product in the customer portal after delivery. Registration is not required for the statutory rights in this part. If it fails in normal use, on the right size of machine, inside the published flow and power, we will have an equivalent unit with you within 5 working days while we repair yours. We pay the freight both ways on an approved claim. Purchases made before 2026-10-10 keep the warranty terms they were bought under.
Fit guarantee. If you gave us the correct machine, hitch and, for an auger, drive details, and the attachment does not fit, we exchange it and pay both freights. If no variant fits, we refund the purchase, provided it has not been used to complete work. A trial fit is not use. Once hydraulic fluid has been run through it and it has done work, no refund is payable.
Note visible transit damage on the carrier’s device before you sign, photograph it, and email us within 5 working days. We raise the claim. This does not limit your statutory rights as a consumer.
If we cannot resolve a dispute, you may refer it to the National Board for Consumer Disputes (ARN), Box 174, 101 23 Stockholm, arn.se. We follow ARN’s recommendations. Swedish law applies, without prejudice to mandatory consumer protection in the country where you live.
Part 2
Business purchases
These terms prevail over the buyer’s own purchasing terms. A change must be in writing. A web order binds when we send the confirmation with these terms attached. A quote is open for the period it states, otherwise 30 days, and these terms are attached to it. A buyer who pays, signs or takes delivery after receiving them is bound.
Prices are excluding VAT, in the currency of the quote. Reverse charge applies on a valid EU VAT number. If the agreed lead time exceeds 90 days and our cost of steel, currency, freight, duty or CBAM moves by more than 10 per cent, we may adjust the undelivered balance and the buyer may cancel that balance within 10 days at no cost.
Delivery that we have included, under 1,000 kg to a mainland address we serve, is DAP Incoterms 2020. Risk passes on delivery at the named place. Collection from Saltsjö-Boo, and a consignment covered by a written freight quote, is FCA Saltsjö-Boo unless the quote says otherwise. Paying or arranging freight does not, by itself, move the risk. Stated times are estimates unless a date is agreed in writing and called fixed.
On a material delay we will notify you. You may set a final period of at least two weeks and, if we do not deliver in that period for a reason that is not yours, cancel the undelivered part and receive the price of that part back.
The goods remain the property of Macaa Entreprenad AB until the buyer has paid all sums due under the contract, including any balance, interest and fees. This applies to a business delivery and to a consumer delivery that has not been paid in full before dispatch. Before payment the buyer may not sell, pledge or alter the goods so as to defeat that right, and keeps them insured. Title passing does not affect the no-refund rule once the attachment has been mounted, connected or used to complete work.
Our total liability for one order is limited to the value of that order, except in the case of gross negligence or where the law does not allow a limit. We are not liable for indirect or consequential loss, including lost production, lost profit, a lost contract or downtime, except in the case of gross negligence. The limit does not apply to a consumer. Nothing in these terms excludes liability for death or personal injury caused by negligence.
A business invoice is due on the date it states, otherwise within 14 days. Overdue sums carry interest under the Swedish Interest Act. A business dispute is decided by the District Court of Stockholm. A consumer may still refer a dispute to ARN. If the English and Swedish texts differ, Swedish governs a business contract. Mandatory consumer law in the buyer’s country governs a consumer contract.
The voluntary warranty and the fit guarantee in Part 1 apply to a business buyer as a contractual promise. There is no statutory right of withdrawal. A rental or hire fleet carries 12 months from delivery, not the longer periods.